Terms & Conditions

Prohibited Use
The company strictly prohibits the use of vehicles to transport:
Products
Pets

Any items that may damage the interior or exterior of the vehicle.

In case of any damage, the User will be liable for the actual cost of repairs and cleaning required to restore the vehicle’s condition.

Mechanical Issues and Replacement Vehicles
If the vehicle develops a mechanical issue within city limits, a replacement vehicle will be provided, subject to the availability of an equivalent vehicle segment in that city.
If the mechanical issue occurs outside city limits, the company will not provide a replacement vehicle. Instead, the agreed rental fee will apply.
The choice of the replacement vehicle will be made solely by the company.

Fuel Policy
Fuel for chauffeur-driven vehicles is included as part of the selected rental package.

Additional Charges
Extra hours will be charged over and above the renter’s standard package.
Toll and parking fees are to be borne by the customer.
Extra kilometers or hours beyond the agreed package will incur additional charges.